877-735-9974

Privacy Policy

1. Introduction

Welcome to ScoutBuddyHQ.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name and basic contact details

  • Phone number

  • Email address

  • Service type or category of interest

  • Location and area information

  • Any other information you voluntarily provide when you contact ScoutBuddy or request to be connected with service providers

3. How We Use Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Connect you with independent home service providers

  • Fulfill and manage your service requests

  • Improve our service and overall user experience

  • Communicate with you regarding your requests

  • Send updates and notifications related to your service connections

4. Call Routing and Third Party Sharing

ScoutBuddy is a referral service and does not provide home services directly. To fulfill your requests, it is necessary that your information may be shared with independent third-party service providers. Please be aware of the following:

  • Calls placed through our platform may be routed directly to independent service providers.

  • These independent service providers are responsible for their own privacy practices.

  • We strongly encourage users to review the privacy policies of any provider they are connected with.

  • ScoutBuddy is not responsible for the privacy practices, actions, or omissions of any third-party service providers.

5. Cookies and Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience. We use these tools for website analytics to understand how users interact with our platform. Basic analytics data collected may include page views, user interactions, browser type, and operating system. You can control and manage cookie settings directly within your web browser.

6. Data Security

We take reasonable efforts to protect your personal data and implement industry-standard security measures to secure the information we collect. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Users are responsible for keeping their own information confidential, and ScoutBuddy is not liable for unauthorized access resulting from user negligence.

7. User Consent

By using ScoutBuddyHQ.com, you explicitly agree to this Privacy Policy. You consent to the collection, use, and sharing of your information as described herein, including the sharing of your information with independent service providers to fulfill your requests. Your continued use of the site constitutes your acceptance of this policy and any updates made to it.